Each voter that participates in an ElectionBuddy vote is assigned an Access Key.
Reserving additional Access Keys helps you respond to situations where a new voter needs access after you've finalized your setup.
Situations in which new voters need to be added:
Members who join your organization after the vote’s start date
Voters left off the initial voter list due to incomplete contact information
If you allow voters to spoil ballots and must re-issue new ballots
We recommend reserving, enough access keys to equal 5% to 10% of your voter list. For example, if you had 100 total voters, we recommend you reserve 10 additional Access Keys.
A full accounting of how these additional Access Keys are reserved and used is available in your vote audit.
How to Reserve Access Keys
On the Voters Page of your setup.
Under "Additional Voters" you can designate the number of Access Keys to reserve.
For Test Votes, 1 additional Access Key is automatically reserved. When running test votes, you will not be able to reserve additional keys during setup but can use the one that has been reserved once the vote is running.
For instructions on how to use these keys to add voters to your vote, please see our article on Adding Voters after a Vote has Started.
For any questions, please send us a chat using our Buddy Messenger in the bottom right of the screen