There are several reasons you may need to add new voters while a vote is Running, such as registration errors or late registration. It's essential to handle these situations transparently and carefully to maintain the integrity of the voting process and ensure all eligible voters can cast their ballots.
For votes that are Tests or fall within the Free or Plus pricing tier, voters can be added after the vote has started from the Results Page. For our Premium plan, access keys for voters must be reserved in advance to add voters after the vote has started.
From the Results page, select Add Voters from the Actions menu.
Using Reserved Access Keys
If you reserved access keys during setup, select one of the ways to add voters:
Copy and paste or type a voter list
Select Copy and paste or type a voter list. Enter the voter information for each voter you would like to add. Once added to the table, select "Validate Lost". Validation is required before you can save and update your voter list.
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Import from Google Sheets
Select Import from Google Sheets and then either select Google Sheet or Public Link
Map the spreadsheet columns appropriately and select Import. Once the list is validated, select +Add Voters.
Upload a CSV file
Select Upload a CSV file. Select "Choose File" and then choose the CSV file you would like to upload. Then select Upload CSV.
Map the spreadsheet columns appropriately and select Import. Once the list is validated, select +Add Voters.
Once you have added the voter, you will see the voter at the top of your voter list. When using electronic notice delivery (i.e., Email or SMS), the notice will be sent automatically.
ElectionBuddy also tracks how many voter ballots have been added and displays this information at the top of the results page. For votes that allow voters access to the vote results, the number of ballots added after the vote started is also displayed to voters.
If you have not reserved any access keys in advance and your vote is on the Plus plan, you will need to reserve additional Access Keys at this point by selecting "Reserve More". If this option is not available, please Contact Us.
Reserve an Access Key for each voter you'd like to add. You are limited to the number of voters you can add based on your pricing plan.
Need more voters than your plan provides?
If you have not reserved Access Keys in our premium pricing plans or need more voters than your current pricing plan provides, please Contact Us.
For any questions, please send us a chat using our Buddy Messenger in the bottom right of the screen.
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