ElectionBuddy Account & Billing

  • Pricing and Vote Cost

    ElectrionBuddy offers pricing to meet the many needs of organizations, and pricing is based both on your voter list size, as well as the features utilized in the vote. Please also see our Pricing Page. ElectionBuddy also offers Test voting. Test votes are free and unlimited with up to 5 voters t...
  • Creating an Account

    ElectionBuddy offers a user-friendly and secure solution for all your voting needs. Setup your Vote. Test for Free. Pay when you Start.  It's that easy! Creating Your ElectionBuddy Account We recommend creating an account and running several test votes to get started. Test voting is completely ...
  • Confirming Your Account

    Account confirmation is a security and identity verification measure ElectionBuddy uses to help ensure the email address associated with newly created accounts is a valid one. This confirmation helps ensure that you receive important ElectionBuddy emails and that the administrator's contact info...
  • Account Billing and History

    Account history can be important for maintaining records, especially if an organization's vote administrator may change from year to year. The Billing and History section allows you to view your billing and payment details and provides visibility into past votes in the account. The Information re...
  • Adding, Editing and Removing Organizations

    You may be part of multiple organizations that require you to act as the administrator on ElectionVotes or MeetingVotes. Being able to manage multiple organizations from a single account centralizes and simplifies the management process. You can add an unlimited number of organizations to your E...
  • Updating or Changing Account Information

    ElectionBuddy understands that the administrator in charge of vote management can change from year to year. To ease the process of handing over an account, you can update the account and profile-specific information. Changing Your Account Information Updating Your Email, Name, or Job Title/Role ...
  • Updating or Deleting a Credit Card

    There are several reasons why a credit card may need to be updated or removed from your ElectionBuddy account, such as a change in administrators or card expiration. Credit card details are securely managed and automatically saved, so you don't need to re-enter your credit card to pay for your ne...
  • Deleting a Vote From Your Account

    Due to a lot of testing, or being a long-term customer of ElectionBuddy, you may have a number of tests or votes you simply no longer need anymore and want to clean up your account Dashboard. To help, you can delete votes from your account easily as long as they are not currently running. Import...
  • Adding Administrators to Organizations

    Having additional administrators on an account can be beneficial for various reasons. Multiple administrators can allow for the distribution of responsibilities and workload, providing redundancy if one administrator becomes unavailable. Roles and permissions should be appropriately set up based ...
  • Administrators - Roles and Permissions

    As the owner of the account, you may not want your entire team to have access to everything within ElectionBuddy, that's why we've made it easy to give certain team members access to certain data and features through three administrator roles. To assign a role to administrators on your account p...
  • Annual Account - Purchasing Additional Credits

    Voting needs may differ throughout the year. If you have an annual plan, you may run into a situation where you need to add more voting credits. Annual Accounts with ElectionBuddy allow you to easily add voter credits. You can pay for your credits directly through ElectionBuddy to have them auto...
  • Accessing Data from the Previous Version of ElectionBuddy

    Votes run on ElectionBuddy prior to April 30, 2017, have been deprecated. Deprecated votes are stored on the previous version of ElectionBuddy, which is no longer accessible to the public. If you ran votes on ElectionBuddy prior to April 30, 2017, you'll see this notice at the bottom of your Das...
  • Dashboard Navigation - Menus and Filters

    The Dashboard provides functions to manage your account, lists all your votes, enables you to manage and monitor votes, and allows you to navigate to Billing and Settings and other areas of ElectionBuddy quickly. The dashboard has 3 areas: Administrator Email this is listed at the top beside t...